If you purchased a ticket through TicketsOnSale.com or OnlineCityTickets.com on or before August 17, 2022 to an event that, at any time from March 23, 2017 through August 17, 2022, was cancelled, postponed or rescheduled, you may be entitled to a cash payment or other relief from a proposed class action settlement.


Important Dates

January 17, 2023
Claim Deadline
December 01, 2022
Objection Deadline
December 01, 2022
Exclusion Deadline
January 31, 2023
Final Approval Hearing
YOUR LEGAL RIGHTS AND OPTIONS IN THIS SETTLEMENT
SUBMIT A CLAIM FORM

If the event to which you purchased tickets was cancelled at any time from March 23, 2017 through August 17, 2022, the only way to get a payment is to submit a Cancelled Event Claim Form.  Cancelled Event Claim Forms must be submitted online or postmarked by January 17, 2023.

In addition, if you resided in the State of California at the time you purchased the tickets for an event that was postponed or rescheduled at any time from March 23, 2017 through August 17, 2022, but is not yet cancelled, and has not yet occurred, you can also seek a payment now by submitting a California Postponed Or Rescheduled Event Claim Form and relinquishing ownership to your tickets. 

All Cancelled Event Claim Forms and California Postponed Or Rescheduled Event Claim Forms must be submitted online or postmarked by January 17, 2023.

EXCLUDE YOURSELF (OPT OUT)

Get no cash payment or credit.  This is the only option that allows you to ever be part of any other lawsuit against TicketsOnSale.com or Ticket Fulfillment Services about the legal claims in this case.  Requests for Exclusion must be postmarked by December 1, 2022.

OBJECT OR COMMENT

Write to the Court about why you do not like the Settlement.  The deadline to file and serve an objection is December 1, 2022.

GO TO A HEARING

Ask to speak in Court about why you do not support the proposed Settlement or any of its provisions.  The Final Approval Hearing will be held on January 19, 2023 at 10:00 am CST. 

DO NOTHING NOW

If the event to which you purchased tickets was cancelled at any time from March 23, 2017 through August 17, 2022, the expiration date of any active, non-expired credit you have already received from TicketsOnSale.com or OnlineCityTickets.com related to those tickets will be extended through January 31, 2023. 

If the event to which you purchased tickets was rescheduled or postponed at any time from March 23, 2017 through August 17, 2022, but has not yet been cancelled, you will receive a credit if the event is cancelled after August 17, 2022 and you still hold the tickets, unless you request a cash payment within twenty-one (21) days of receiving notice that the event is cancelled.

Doing nothing now, however, also means you give up any other rights. 

These rights and options -- and the deadlines to exercise them -- are explained in the Notice.

The Court in charge of this case still has to decide whether to approve the Settlement.  Payments will be made and credits will be given under the Settlement Agreement if the Court approves the Settlement and after appeals are resolved.  Please be patient.